Customer Privacy Policy

Privacy at

Faux Direct sincerely cares for your privacy. Although we ask you for personal information for ordering purposes, we keep this information confidential in order for your protection. Such information will not be shared or sold to any third parties.


By doing business with Faux Direct, you are authorizing us to use, collect, and disclose your personal information in conformance with this privacy policy and all local and Federal laws.

Collected Information

Collected Information indicates any information provided by users on Faux Direct’s website for the purpose of processing and placing an order, making requests, or registering to obtain materials. The various pieces of collected information are comprised of:



Phone Number

Email Address

Credit/Debit card information

Collecting Information as Pertaining to Children
Children under the age of 13 are not allowed to provide any personal information to without first obtaining consent from a parent or guardian. If this information is provided without consent, the parent or guardian should immediately contact Faux Direct’s Privacy Officer at: [email protected] so the information can be erased immediately from the database.

If consent is provided by a parent or guardian, Faux Direct is required by law under the Children’s Online Privacy Protection Act of 1998 (COPPA) to provide the parents and legal guardians information on how we use, disclose, and collect information from children younger than 13 years of age. A consent form must be provided by the parent or legal guardian in order for a child under 13 to use portions of our website, such as collecting samples or creating an online account. Such collected information will not be shared nor sold to third parties outside of our organization contracted under this Privacy Policy.   Parents and legal guardians of a child who has already provided personal information thus also have the right to reject to allow us to obtain further information from the child and can also ask that any collected information be immediately erased from our database.

Should you have any questions, would like to request the deletion of collected information from a child under 13, or would like to refuse us to obtain further information from a child under 13, you may contact us in the following ways:

Ph: 800-795-3119

Email: [email protected]

By What Means is Information Used

The information that you provide is only used to complete a placed order and for promotional purposes. It will not be shared with outside third parties unless it is fundamental in order for completion.

Email addresses are used for return email addresses and are not used for any other function nor are they shared with any third parties.

You have the option to receive newsletters only if you select the newsletter submission box. Providing your email for an order will not automatically enroll you to our newsletter distribution.

We do track the number of visitors to our website, however it is solely for the purpose of understanding our customer movement and providing the best possible information and design. No identifying information is disclosed.

Your IP address is used to gather demographics for constitutional purposes as well as diagnosing problems on our server.

Cookies are tracked by Faux Direct for remarketing purposes by Google Analytics. Google and other third party vendors may use cookies in order to display ads hinged upon previous website hits. You can visit their Interest-Based Advertising Policy page if you would like to read further on Google’s Remarketing policy. Visit the Google Analytics Opt-out page in order to opt out of their systematic tracking via cookies as well as the Google Advertising Opt-out page to opt out of advertising via cookies.

The information you provide will be retained by Faux Direct as long as it is deemed necessary in order to complete purchases and other requested services. Should you decide you want your information removed, please contact [email protected] to have it erased from our database.

Newsletter and How To Opt Out

If you receive our newsletter it is because you selected to opt in to receive information related to our products, company, promotions and discounts. Should you decide you no longer want to receive this information, select the Unsubscribe link at the bottom of the newsletter.

Faux Direct and Your Security

At Faux Direct we take great measures in order to keep any submitted financial information safe from misuse, modifications, or loss. When you submit financial information it is done in a part of our site that has been safeguarded with the proper

supervisory, electronic, and physical procedures in order to ward off unwarranted access.

This is done through the use of Secure Socket Layers (SSL). SSL is used industry wide when dealing with personal information and completing purchases. SSL works by taking your information and immediately transferring it into a cryptic code.

Should you have any questions regarding your security at Faux Direct or should you wish to have any personal information removed, please contact us at [email protected].

Third Parties and Non Faux Direct Links

You may find links on our site that link to other sites as well as third party companies. Keep in mind that we are not responsible for the privacy policies for those sites and third party companies.

California Civil Code

California Civil Code Section 1798.83 aka “Shine the Light Act” only applies to California Residents who have an established relationship with a business primarily for personal, family, or household purposes. And to businesses with such relationships with California resident(s) that disclose California residents’ personal information to third parties for the third parties’ direct marketing purposes (not theirs) during the immediately preceding calendar year.® does not disclose personal information to third parties for third parties’ direct marketing purposes. In the event we do so with California residents fitting these criteria they may request a list of those third parties once per calendar year by contacting us at [email protected].

Social Media

Should you provide any personal information related to our organization on a social media platform, app, or wireless-provider, please keep in mind that we are not responsible for the privacy policies associated with those organizations. This policy applies to our website,

Privacy Policy Changes

If any changes are made to our privacy policy, they will be made effective immediately. We will promptly inform you via email of the changes, so you are fully aware how your personal information is being used and protected. We will also email those who have selected the opt-out option for our newsletters so they will be made aware. You should frequently check the site for any changes made to the privacy policy. If you disagree with any changes being made, please contact us and remove your personal information from our organization and adjourn your use of our content.

Contact Us

Should you have any questions about our Privacy Policy or other practices of our organization, please call us toll-free at 800-795-3119 or email us at [email protected]